My Oracle Support Banner

EAR 9.2 - Contact ID Does Not Show Under Perform Action Button From AR Workcenter (Doc ID 2448703.1)

Last updated on APRIL 04, 2019

Applies to:

PeopleSoft Enterprise FIN Receivables - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

On : 9.2 version, Statements

ACTUAL BEHAVIOR
---------------
Owner's action list from Receivable workcentre doesn't provide contact email ID

EXPECTED BEHAVIOR
-----------------------
Owner's action list from Receivable workcentre should provide contact email ID

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Open Receivable Workcentre
2. Go to Owner's action list
3. Select an action to email
4. Try to look for contact's email ID
5. No value is appearing

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.