Cannot Add New Licenses And Certificates When Legacy Data Exists (Doc ID 2449739.1)

Last updated on MARCH 15, 2022

Applies to:

Symptoms

On CS 9 If an assigned License max effective dated row is Inactive in HCM Catalog Items a new, different License cannot be added to a student. The system locks up and the browser session must be terminated.

EXPECTED BEHAVIOR
-----------------------
It is expected a new License code can be added to the student.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:

1. A student exists with License Codes HNA and CNA
2. In Content Items, the CNA Item is Inactive (Setup HRMS > Product Related > Profile Management > Content Catalog > Content Items)
3. Add a new License Code to a student (Campus Community > Personal Information > Participation Data > Accomplishments > Licenses and Certificates)
1. query an emplid
2. click the + to add a new row
3. select a license code
4. enter license data
5. Save

Changes

Cause

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.