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Cannot Add New Licenses And Certificates When Legacy Data Exists (Doc ID 2449739.1)

Last updated on FEBRUARY 03, 2019

Applies to:

PeopleSoft Enterprise CS Campus Community - Version 9 and later
Information in this document applies to any platform.

Symptoms

On CS 9 If an assigned License max effective dated row is Inactive in HCM Catalog Items a new, different License cannot be added to a student. The system locks up and the browser session must be terminated.

EXPECTED BEHAVIOR
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It is expected a new License code can be added to the student.

STEPS
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The issue can be reproduced at will with the following steps:

  1. A student exists with License Codes HNA and CNA
  2. In Content Items, the CNA Item is Inactive (Setup HRMS > Product Related > Profile Management > Content Catalog > Content Items)
  3. Add a new License Code to a student (Campus Community > Personal Information > Participation Data > Accomplishments > Licenses and Certificates)
    1. query an emplid
    2. click the + to add a new row
    3. select a license code
    4. enter license data
    5. Save



Cause

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In this Document
Symptoms
Cause
Solution
References


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