Cannot Add New Licenses And Certificates When Legacy Data Exists
(Doc ID 2449739.1)
Last updated on MARCH 15, 2022
Applies to:PeopleSoft Enterprise CS Campus Community - Version 9 and later
Information in this document applies to any platform.
On CS 9 If an assigned License max effective dated row is Inactive in HCM Catalog Items a new, different License cannot be added to a student. The system locks up and the browser session must be terminated.
It is expected a new License code can be added to the student.
The issue can be reproduced at will with the following steps:
- A student exists with License Codes HNA and CNA
- In Content Items, the CNA Item is Inactive (Setup HRMS > Product Related > Profile Management > Content Catalog > Content Items)
- Add a new License Code to a student (Campus Community > Personal Information > Participation Data > Accomplishments > Licenses and Certificates)
- query an emplid
- click the + to add a new row
- select a license code
- enter license data
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