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Batch Credit Card Refund Process Unsuccessful On PeopleTools 8.55 Using Official Payments (Doc ID 2449802.1)

Last updated on DECEMBER 17, 2019

Applies to:

PeopleSoft Enterprise CS Student Financials - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

On production Campus Solutions 9.2, PeopleTools 8.55.18, the Batch Credit Card Refund process (SF_CRCRD job) fails on application engine SF_PAYMENT when processing student's credit card refunds through to the Official Payments Service provider.

The process worked successfully on Campus Solutions 9.0, PeopleTools 8.52.




ERROR
-----------------------
There is no current buffer context. (2,681) SF_PAYMENT.ePayment.GBL.default.1900-01-01.ePMTAPI.OnExecute PCPC:809 Statement:10
2018-06-07-18.04.08.000452 DoStepActions [1956] Exception logged: RC=100.


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Navigate to Student Financials, Charges and Payments, Electronic Payments, Process Credit Cards'
2. Select a run control;
3. Populate the run control with the SF Merchant ID, Check the Credit Box;
4. Submit the process to the process scheduler.


Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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