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Batch Credit Card Refund Process Unsuccessful On PeopleTools 8.55 Using Official Payments (Doc ID 2449802.1)

Last updated on DECEMBER 17, 2019

Applies to:

PeopleSoft Enterprise CS Student Financials - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.


On production Campus Solutions 9.2, PeopleTools 8.55.18, the Batch Credit Card Refund process (SF_CRCRD job) fails on application engine SF_PAYMENT when processing student's credit card refunds through to the Official Payments Service provider.

The process worked successfully on Campus Solutions 9.0, PeopleTools 8.52.

There is no current buffer context. (2,681) SF_PAYMENT.ePayment.GBL.default.1900-01-01.ePMTAPI.OnExecute PCPC:809 Statement:10
2018-06-07- DoStepActions [1956] Exception logged: RC=100.

The issue can be reproduced at will with the following steps:
1. Navigate to Student Financials, Charges and Payments, Electronic Payments, Process Credit Cards'
2. Select a run control;
3. Populate the run control with the SF Merchant ID, Check the Credit Box;
4. Submit the process to the process scheduler.




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