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Receive "Attachment Not Found In Server. (18111,31006)" On Fluid Approval Pages. (Doc ID 2451466.1)

Last updated on APRIL 16, 2021

Applies to:

PeopleSoft Enterprise FIN General Ledger - Version 9.2 to 9.2 [Release 9]
PeopleSoft Enterprise SCM Purchasing - Version 9.2 to 9.2 [Release 9]
PeopleSoft Enterprise FIN Payables - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.




When user tries to access attachments on Fluid approval pages with attachment, an error "Attachment Not Found In Server. (18111,31006)" will pop-up when the file is 64 character long and the user ID, used to access these attachments, are 30 character long.
This is affecting all fluid approval pages across modules (ie: Journal Approval, Purchase Order approval, and Voucher pages).

The issue can be reproduced at will with the following steps:

1. Setup FTP URL/ FTP server
2. Log in as GL user(30-character long Profile ID) to create a journal
3. Attached 64-character file names to the journal
4. Submit for approval
5. Login in as approver with any size of user id ( approver user id does not have any thing to do with the attachment file name)
6. Access the Journal created in #2, and click on the attachment to open/view it

See attached replication steps.




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