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Sales Order Message Board Notes Are Not Displayed with PeopleTools 8.56 and 8.57 (Doc ID 2454006.1)

Last updated on APRIL 13, 2020

Applies to:

PeopleSoft Enterprise SCM Order Management - Version 9.2 to 9.2 [Release 9]
PeopleSoft Enterprise PT PeopleTools - Version 8.57 to 8.57 [Release 8.4]
Information in this document applies to any platform.

Symptoms

Sales order message board notes are not displayed with PeopleTools 8.56 and 8.57.

The sales order message board displays on the right panel when maintaining sales orders in Order Management, Quotes and Orders pages.

The message board shows Order, Customer, and Product Information Notes.  Problem scenario is that the message board is not displayed when it should.

Changes

Upgrade to PeopleTools 8.56 or 8.57.

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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