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Receipt Association Missing In Case Of Vouchers Created From Credit RTV (Doc ID 2455353.1)

Last updated on OCTOBER 04, 2018

Applies to:

PeopleSoft Enterprise FIN Payables - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

On : 9.2 version, Voucher Creation

Receipt Association missing in case of vouchers created from Credit RTV



ERROR
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When creating an adjustment voucher from Credit RTV using Voucher Build process the receipt association is missing from voucher, receipt association is missing on related document and Receipt Association page. Moreover, vouchers are not matched automatically and users have to update Match Status from ‘Not Applicable’ to ‘To Be Matched’ and manually run matching.




STEPS
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The issue can be reproduced at will with the following:
1. create an adjustment voucher from Credit RTV using Voucher Build process
2. the receipt association is missing from voucher,
3. receipt association is missing on related document and Receipt Association page.

vouchers are not matched automatically and users have to update Match Status from ‘Not Applicable’ to ‘To Be Matched’ and manually run matching.



Cause

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In this Document
Symptoms
Cause
Solution
References


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