My Oracle Support Banner

E-CLOUD: Errors Provisioning a Lifted Environment Into DBaaS (Doc ID 2455543.1)

Last updated on JULY 05, 2019

Applies to:

PeopleSoft Cloud Manager - Version 06 to 07 [Release 8.4]
Information in this document applies to any platform.

Symptoms

On : Shift Provisioning

When attempting to provision,
the following error occurs.

ERROR 1
-----------------------
2018-09-10 06:15:14,809 DEBUG psc_io_adapter_handler.py 219 Sending provisioning result back with content: {'taskId': u'1536546634104-994620',
 'taskResult': {'callBackResult': {u'data': {},
  u'exit_code': u'1',
  u'psft_activity_response': [{u'activity_description': u'Performing Shift DPK Downloading Activity',
  u'activity_name': u'PsftActivityShiftDpkDownload',
  u'data': {},
  u'exit_code': u'0',
  u'id': u'0',
  u'status': u'success',
  u'status_message': u'Sucessfully completed'},
  {u'activity_description': u'Performing DPK Validation Activity',
  u'activity_name': u'PsftActivityCloudFolderSync',
  u'data': {},
  u'exit_code': u'0',
  u'id': u'1',
  u'status': u'success',
  u'status_message': u'Sucessfully completed'},
  {u'activity_description': u'Performing DB tier install Activity',
  u'activity_name': u'PsftActivityDbTierInstall',
  u'data': {},
  u'exit_code': u'1',
  u'id': u'2',
  u'status': u'failure',
  u'status_message': u'Failed'}],
  u'status': u'failure',
  u'status_message': u'Failed'},
  u'envName': u'FIN92DEV',
  u'stackId': u'1536546634065-563244',
  u'taskId': u'1536546634104-994620',
  u'taskSubType': u'deployPsft',
  u'taskType': u'PSFT'},
 'taskStatus': 'FAILED',
 'taskSubType': u'deployPsft',
 'taskType': u'PSFT'}

ERROR 2
-----------------------
/Stage[main]/Pt_profile::Pt_psft_db/Pt_setup_psftdb[FSDVPDB]/ensure (err): change from absent to present failed: Error plugging database FSDVPDB, Error: old 1: CREATE PLUGGABLE DATABASE &1 AS CLONE USING '&2' SOURCE_FILE_NAME_CONVERT=NONE MOVE STORAGE UNLIMITED TEMPFILE REUSE
new 1: CREATE PLUGGABLE DATABASE FSDVPDB AS CLONE USING '/u01/tmp/oradata/FS92DEV/FSDVPDB/FSDVPDB.xml' SOURCE_FILE_NAME_CONVERT=NONE MOVE STORAGE UNLIMITED TEMPFILE REUSE

Pluggable database created.

old 1: ALTER PLUGGABLE DATABASE &1 OPEN
new 1: ALTER PLUGGABLE DATABASE FSDVPDB OPEN
ALTER PLUGGABLE DATABASE FSDVPDB OPEN
*
ERROR at line 1:
ORA-00600: internal error code, arguments: [kpdbSwitchPreRestore: txn],
[0x415BF96E0], [0], [2687500416], [], [], [], [], [], [], [], []


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Attempt to provision a lifted environment into DBaaS


Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.