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Error on Save Of Application Maintenance & Create / Update Prospect Pages (Doc ID 2455995.1)

Last updated on FEBRUARY 06, 2019

Applies to:

PeopleSoft Enterprise CS Recruiting and Admissions - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

On : 9 version, Prospects and Applicants

On an inconsistent, random basis, in Production system, Admission users receive the following error when trying to save any page that uses Acad Plan information, for both prospects and applicants.

ERROR
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The specified Acad Plan (any plan) may not be appropriate for this Acad Program (any program). (14200,283)

 The Academic Program being added is not from the operator default table. However the academic plan was defaulted in from the operator default table, therefore the plan may not be appropriate for the specified Academic Program. Verify for accuracy.


STEPS
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The issue can be reproduced at will with the following steps:
1. Update existing application via Application Maintenance OR do Create or Update Prospect
2. Click Save -- error is returned. 

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users are at a complete stop with updating any prospect or applicant data. This issue is not replicable in any non-prod environments.


PREVIOUS WORKAROUND:
-----------------------
The only way to resolve the issue, is to rebuild the view ACAD_PLAN_TBLVW.

Cause

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In this Document
Symptoms
Cause
Solution
References


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