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AP Voucher Accounting Entries Search Issues (Doc ID 2457022.1)

Last updated on FEBRUARY 05, 2019

Applies to:

PeopleSoft Enterprise FIN Payables - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

On : 9.2 version, Voucher Processing

ACTUAL BEHAVIOR
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Voucher Accounting Entries Search Issues

Page Navigation: Main Menu> Accounts Payable> Review Accounts Payable Info> Vouchers> Accounting Entries

Upon running Voucher Post and Entry Event Generator for a voucher, 2 standard accounting lines and 4 supplemental (entry event) accounting lines are generated. When navigating to the Voucher Accounting Entries page and viewing these accounting entries, all 6 of those lines appear on the search page when using the ‘View Both’ Accounting Line View Option for a voucher (as expected).

However, as soon as Journal Generation is run for either the standard lines (using the standard AP accounting definition) or for the supplemental/entry event lines (using the AP entry event accounting definition), only the 2 standard lines appear on the search page when using the ‘View Both’ Accounting Line View Option for the voucher. The supplemental (entry event) lines will only be shown on the search page when the ‘Supplemental (Entry Event)’ Accounting Line View Option is used.

When 'View Both' option is used in when navigating to the Voucher Accounting Entries page and viewing these accounting entries, all of the lines, standard accounting lines and supplemental (entry event) accounting lines, should be displayed.


STEPS
-----------------------
The issue can be reproduced at will with the following steps:

1. Create a new voucher
2. Run Voucher Post
3. Navigate to: Accounts Payable> Review Accounts Payable Info> Vouchers> Accounting Entries
  - Accounting Line View Option: View Both – 4 Accounting Lines are present (2 Standard and 2 Supplemental)
4. Run Journal Generator for only the Supplemental (Entry Event) Accounting Lines (using the AP Entry Event Accounting Definition)
5. Navigate back to: Accounts Payable> Review Accounts Payable Info> Vouchers> Accounting Entries
  - Accounting Line View Option: View Both – 2 Accounting Lines are present (Only 2 Standard). Journal IDs are not present as Journals were not generated for Standard Accounting lines.
  - Accounting Line View Option: Supplemental (Entry Event)— 2 missing lines are present. Journal IDs are now populated because Entry Event Accounting lines were journal generated.
  - Issue: All 4 lines are not present when using the ‘View Both’ Accounting Line View Option if Journal Generation is run for either the Supplemental (Entry Event) accounting lines OR the Standard Accounting Lines.
6. Complete the Journal Generation process for all 4 lines by running JGEN for the 2 Standard accounting entry lines (using the Standard AP Accounting Definition)
7. Navigate back to: Accounts Payable> Review Accounts Payable Info> Vouchers> Accounting Entries
  - Accounting Line View Option: View Both – 4 Accounting Lines are present (2 Standard and 2 Supplemental). Journal IDs are not present as Journals were not generated for Standard Accounting lines.
  - Issue: All 4 lines are not present when using the ‘View Both’ Accounting Line View Option if Journal Generation is run for either the Supplemental (Entry Event) accounting lines OR the Standard Accounting Lines.
  - All 4 lines are present again when using the ‘View Both’ Accounting Line View Option if Journal Generation is run for BOTH Supplemental (Entry Event) accounting lines AND the Standard Accounting Lines.



Cause

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In this Document
Symptoms
Cause
Solution
References


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