DocuSign SMS And Access Code Authentication Does Not Fail When Code Is Not Enter (Doc ID 2457629.1)

Last updated on FEBRUARY 06, 2019

Applies to:

Symptoms

ISSUE:
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When a user select an authentication method but does not enter the associated phone number or password, the document send process does not fail for Access Code and SMS authentication. This should mimic the Phone Authentication. When Phone is selected, the Message (10420,900) is thrown and the user cannot proceed.


Business Impact:
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Steps Demonstrating Issue:
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1. Create Contract
2. Create Document
3. Bypass Approval
4. Set up Signer (Prepare and Route for e-Signature)
5. Select Access Code Authentication for User Authentication
6. Leave "Password" field blank
Expected Result: Error cannot send document
Actual Result: Document is sent and bypasses security check

Changes

Cause

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