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E-CLOUD ConnectionError: HTTPSConnectionPool(host='<Domain Name>.storage.oraclecloud.com', port=443): Max retries exceeded with url: /auth/v1.0 (Caused by NewConnectionError(': Failed to establish a new connection: [Errno -2] Name or service not known',)) (Doc ID 2458251.1)

Last updated on AUGUST 04, 2020

Applies to:

PeopleSoft Cloud Manager - Version 07 and later
Information in this document applies to any platform.

Symptoms

On : 07 version, Managing Environments

When attempting to provision a new File Server on Cloud Manager 7, the following error occurs.

ERROR
-----------------------
ConnectionError: HTTPSConnectionPool(host='<Domain Name>.storage.oraclecloud.com', port=443): Max retries exceeded with url: /auth/v1.0 (Caused by NewConnectionError(': Failed to establish a new connection: [Errno -2] Name or service not known',))


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Install and configure CM 7
2. Attempt to provision a new File Server
3. Error occurs



Changes

 

Cause

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