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Issue With Manager Dashboard Indirect Reports Are Not Showing Up For Manager's Manager (Doc ID 2458286.1)

Last updated on OCTOBER 10, 2018

Applies to:

PeopleSoft Enterprise HCM Human Resources - Version 9.1 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

On : 9.1 version, Manager Dashboard/Talent Summary

ACTUAL BEHAVIOR
---------------
When a manager logs in to Manager Dashboard - View My Organization they can see their reports
However, when this manager's manager looks at the same list - they do not see the indirect reports for this manager


STEPS
-----------------------
The issue can be reproduced at will with the following steps:

1. Sign in As Manager of Indirect Reports
2. Manager Dashboard > Direct Line Reports
3. Select 'View My Organization
4. See Reporting Employees as expected
5. Now sign in as Manager of this Manager
6. Manager Dashboard > Direct Line Reports
7. Select 'View My Organization
8. Select Manager with Indirect Reports
9. System is displaying 'Empty Position'


Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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