My Oracle Support Banner

Resizing Issue For FAQ Tile In HR Service Center (Doc ID 2458462.1)

Last updated on FEBRUARY 01, 2019

Applies to:

PeopleSoft Enterprise CRM HelpDesk - Employee Self Service - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

On : 9.2 version, Other

ACTUAL BEHAVIOR
---------------
Resizing Issue for FAQ Tile in HR Service Center

The FAQ tile is not resizing to a 1 x 1 tile when viewing on a small form factor. It is showing as a 2 x 2 tile instead taking up too much real estate on a small form factor.

EXPECTED BEHAVIOR
-----------------------
As per PeopleBooks, the tile should get adjusted to 1 by 1.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Employee Self- Service --> HR Service Center -> Check the "Search for Answers and FAQ's



Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.