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Communication Management - Cannot Select Acad Career Within Variable Data (Doc ID 2459371.1)

Last updated on DECEMBER 08, 2019

Applies to:

PeopleSoft Enterprise CS Campus Community - Version 9.2 and later
Information in this document applies to any platform.


Customer is having an issue running Communication Managementand when they enter the following data on the page, they can't not find any data lookup for Academic Career when in the Variable Data button

Steps to Replicate:

  1. Navigate to Campus Community > Communications > Person Communications > Communication Management and click Add a New Value.
  2. Select: Function: AWRD > Category & Context: your Custom Category > Method: E > Direction: Outgoing Communication > Letter Code: F28.
  3. Click Variable Data.
  4. Enter Aid Year.
  5. Use lookup on Academic Career or attempt to enter a value manually.



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