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E-PIA: OnReadyState Error When Updating A Job Information Using HR Administration Tile after PT8.56 upgrade (Doc ID 2460449.1)

Last updated on JANUARY 07, 2019

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.56 and later
Information in this document applies to any platform.

Symptoms

On : 9.2 version, Job / Personal Information

onReadyState error when updating a Job Information using HR Administration Tile

Attempting to use the HR Administration tile to update an employee's job row. After changing the 'department' number and 'job code' and the onReadyState error is generated.

ERROR
-----------------------

IE Browser:

Function 'onReadyState' Error: Invalid or unexpected token
Error Stack:
SyntaxError: Invalid or unexpected token
  at net2.ContentLoader.finalCall (http://xxxxxxx:8040/cs/hr920dev/cache/PT_AJAX_NET_MIN_1.js:1337:7)
  at net2.ContentLoader.loadedAllScriptfiles (http://xxxxxxx:8040/cs/hr920dev/cache/PT_AJAX_NET_MIN_1.js:1076:7)
  at net2.ConentLoader.getScriptfile (http://xxxxxxxs:8040/cs/hr920dev/cache/PT_AJAX_NET_MIN_1.js:1083:11)
  at net2.ContentLoader.GetNextJSFile (http://xxxxxxx:8040/cs/hr920dev/cache/PT_AJAX_NET_MIN_1.js:1126:7)
  at net2.ContentLoader.getScriptfile (http://xxxxxxx:8040/cs/hr920dev/cache/PT_AJAX_NET_MIN_1.js:1091:32)
  at net2.ContentLoader.processXML (http://xxxxxxx:8040/cs/hr920dev/cache/PT_AJAX_NET_MIN_1.js:1015:7)
  at net2.ContentLoader.onReadyState (http://xxxxxxx:8040/cs/hr920dev/cache/PT_AJAX_NET_MIN_1.js:260:17)

Firefox Browser:

Function 'onReadyState' Error: '' string literal contains an unescaped line break
Error Stack:
finalCall@https://xxxxxxxs/cs/HRQAT/cache/PT_AJAX_NET_MIN_9.js:1339:2
processXML@https://xxxxxxxs/cs/HRQAT/cache/PT_AJAX_NET_MIN_9.js:1017:2
onReadyState@https://xxxxxxxs/cs/HRQAT/cache/PT_AJAX_NET_MIN_9.js:260:2
loadXMLDoc/this.req.onreadystatechange@https://xxxxxxxs/cs/HRQAT/cache/PT_AJAX_NET_MIN_9.js:141:2


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Navigate to Workforce Administrator Homepage
2. Click on HR Administration Tile
3. Enter an Employee ID number and click Search
4. Insert a new row and date it for the future.
5. Select Rehire as the action
6. Change the department id number
7. Click OK and update the Establishment ID
8. Click on the Job Information tab
9. Change the Job Code and tab out
10. Note that an error is created

Changes

 Upgraded to PT 8.56

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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