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E-CA- Job Locked: This Job Is Already Being Executed By A Different Change Assistant (Doc ID 2461744.1)

Last updated on FEBRUARY 07, 2019

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.56 and later
Information in this document applies to any platform.

Symptoms

On : 8.56 version, PeopleSoft Update Manager

Applying a Change Package stops with the following error: This Job is already being executed by a different Change Assistant.

The following are already tried:

* Close and re-open the job
* Close Change Assistant, clear the cache, restart it and re-open the job
* All of the above after rebooting the Windows server running CA
* Deleting the job outright, then creating a new 'Apply Change Package' job. When the job created, copied the backed-up 'output' and 'staging' folders so I could resume where I left off

ERROR
-----------
This Job is already being executed by a different Change Assistant.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Run the Change Assistant job.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot continue applying the Change Package.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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