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E-CA: Unable To Select Upgrade Source Database When Trying To Create The Change Assistant Upgrade Job. (Doc ID 2462190.1)

Last updated on JULY 21, 2020

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.54 and later
Information in this document applies to any platform.

Symptoms


When setting up Change Assistant, for a application 9.0 to 9.2 upgrade, users is not able select the upgrade source database when trying to create the initial pass upgrade job.
On the "Selecting Upgrade Source Database" page , the upgrade source database is not listed and cannot be selected.

It is expected that the upgrade source database should be listed and selectable in Change Assistant.


The issue can be reproduced at will with the following steps:
1. In Change Assistant, select Tools, Options.
2. Select Application Upgrade and click Next.
3. On the Change Package Settings page, select the download directory and apply type and click Next.
4. Try to Select the Upgrade Source Database in the Upgrade Source Database page.


Cause

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In this Document
Symptoms
Cause
Solution
References


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