Fluid Mode External Candidate Gateway User Sees 2 SignOuts in the Actions List "Hamburger"
(Doc ID 2462251.1)
Last updated on DECEMBER 12, 2019
Applies to:PeopleSoft Enterprise HCM Candidate Gateway - Version 9.2 and later
Information in this document applies to any platform.
On : 9.2 version, Other Issue with Candidate Gateway
Upon direct connection to the External Candidate Gateway with the Public User enabled, there in no NavBar, but under the Actions List a Sign Out item already exists even before SignIn/Register.
After SignIn, there are 2 SignOuts: the original one and a second one for the Candidate Gateway authentication.
How to remove the initial signout option?
External CG should have only a single SignOut when accessed directly.
The issue can be reproduced at will with the following steps:
1. Click on the External Careers link in the left hand menu after connecting via PIA
2. SignIn to the Ext Candidate Gateway using a previous account, or Register for a new account
3. After authenticating to the Ext CG in a PIA session, there are 2 Sign-outs on the Actions list.
The issue has the following business impact:
Due to this issue, Applicants are confused.
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