My Oracle Support Banner

User is Getting the Message 'You have not selected a Job' Even After Selecting A Job Posting (Doc ID 2462979.1)

Last updated on SEPTEMBER 26, 2019

Applies to:

PeopleSoft Enterprise HCM Candidate Gateway - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
---------------
User is getting the message 'You have not selected a Job' while applying for a Job Posting in External Careers even when Job posting is Selected
This is ONLY happening for existing users when they try to register again and login

EXPECTED BEHAVIOR
-----------------------
User should not be getting the message 'You have not selected a Job' while applying for a Job Posting in External Careers

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Navigate to Main Menu ~ Careers. Click on 'View All jobs'
2. Select a Job Posting and Click on 'Apply'
3. When prompted for User name and Password, Click on 'Register now'
4. Enter existing credentials and Click 'OK', Prompted a message that 'Username already exists'
5. Click on 'Sign in Now' and Enter the credentials
6. User is logged into Careers and the message 'You have not selected a Job' is displayed

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.