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E-SSL: PeopleSoft PIA Won't Listen on SSL Port "No identity key/certificate entry was found under alias" (Doc ID 2463954.1)

Last updated on JULY 27, 2022

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.50 and later
Information in this document applies to any platform.


PeopleSoft PIA won't listen on SSL Port.

Customer has setup the SSL certificate and put them in the pskey manager, WebLogic log shows PIA should listen on SSL port but the server is not listening on that port.


The issue can be reproduced at will with the following steps:
1. After adding the certificate, receiving error in the stdout.

The issue has the following business impact:
Due to this issue, we are unable to limit access to HTTPS.


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