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Student Photo Takes Long Time To Render Page On Initial View: Excessive SQL Calls in Trace (Doc ID 2465017.1)

Last updated on OCTOBER 29, 2018

Applies to:

PeopleSoft Enterprise CS Campus Community - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

On : 9.2 version, Campus Community Other

ACTUAL BEHAVIOR
---------------
Student photo component/page is taking 15 seconds to render the page (Page.PHOTO_PERS) for the initial view. Subsequent navigation to the component/page renders the page much quicker (under a second).


EXPECTED BEHAVIOR
-----------------------
No significant delay when rendering page.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Home < Campus Community > Personal Information (Student) > Identification > Photo
2. Enter EMPLID and search.


Cause

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In this Document
Symptoms
Cause
Solution


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