GP CORE: Retro Absence Balance Is Not Resolving Properly When The Absence Request Is Processing In Current Payroll
(Doc ID 2466062.1)
Last updated on NOVEMBER 26, 2020
Applies to:
PeopleSoft Enterprise HCM Global Payroll Core - Version 9.2 and laterInformation in this document applies to any platform.
Symptoms
Absence balance is not resolving properly when the absence request is processing.
STEPS TO REPLICATE
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1) Lets take the <XXXXX>employee has 2 empl_rcds 0 and 1, assume that the current period is July, 2018.
2) Enter absence events as below, June 2018 being the retro period:-
For empl_rcd 0:
Event1: 6/21/2018 to 7/10/2018
Event2: 7/11/2018 to 7/13/2018
For empl_rcd 1:
6/22/2018 to 7/13/2018
3)Process July, 2018 calendar group. And finalize the payroll.
Results are coming as expected, with absences getting processed.
4) Do a department transfer retroactively for empl_rcd 1 on July 5, 2018 (asthe current period is now August, 2018), causing a period segmentation.
5) Now, process August 2018 calendar group "XXX".
For empl_rcd 1, results are not coming as expected.
Absences for the second segment (July 1 to 4) are getting skipped, and for the third segment are going as "unpaid".
Changes
Cause
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In this Document
Symptoms |
Changes |
Cause |
Solution |
References |