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E-PT: After applying Peopletools patch 8.56.11, the system kicks you out when try to pull up roster. (Doc ID 2466922.1)

Last updated on JULY 15, 2020

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.56 and later
Information in this document applies to any platform.

Symptoms

PeopleSoft Application: ELM 9.2.16

PeopleTools: 8.56.11

Navigation: Administrator > Learner Tasks > Administer Class Roster page

After applying PeopleTools patch 8.56.11, when a user tries to pull up a roster on the Administer Class Roster page, the system kicks them out to the Sign-off page.

ERROR
-----------------------


PSAPPSRV.27459650 (47) [2018-10-02T15:20:58.786 GetCertificate] l7VRhyKeBZU8mQ 6256114787409761281 - (1) LDAP Exception Message : javax.naming.AuthenticationException: [LDAP: error code 49 - 80090308: LdapErr: DSID-0C09042F, comment: AcceptSecurityContext error, data 52e, v2580]
PSAPPSRV.27459650 (47) [2018-10-02T15:20:58.786 GetCertificate] l7VRhyKeBZU8mQ 6256114787409761281 - (1) Constructing PSLdapBind()
PSAPPSRV.27459650 (47) [2018-10-02T15:20:58.786 GetCertificate] l7VRhyKeBZU8mQ 6256114787409761281 - (1) LDAP Bind Transaction: FAILURE
PSAPPSRV.27459650 (47) [2018-10-02T15:20:58.789 GetCertificate] l7VRhyKeBZU8mQ 6256114787409761281 - (3) PeopleSoft ID and Password authentication failed. Invalid password for user xxxxxxxxxxxxxxxxxxx.
PSAPPSRV.27459650 (47) [2018-10-02T15:20:58.789 GetCertificate] l7VRhyKeBZU8mQ 6256114787409761281 - (3) Sign on PeopleCode authentication failed for userxxxxxxxxxxxxxxxxxxx.
PSAPPSRV.27459650 (47) [2018-10-02T15:20:58.789 GetCertificate] l7VRhyKeBZU8mQ 6256114787409761281 - (1) (NET.502): xxxxxxxxxxxxxxxxxxx is an Invalid User ID, or you typed the wrong password. User ID and Password are required and case-sensitive. Make sure you're typing in the correct upper and lower case.
PSAPPSRV.27459650 (47) [2018-10-02T15:20:58.789 GetCertificate] l7VRhyKeBZU8mQ 6256114787409761281 - (1) (NET.346): Failed to execute GetCertificate request
PSPAL.34341036: Abort: Unexpected signal received

145709.hcmsdevap02!JSH.10158120.1.-2: WARNING: LLE Configuration discovered! Note that LLE has been deprecated. You should upgrade to SSL to secure network links.
145711.hcmsdevap02!JSH.4259866.1.-2: WARNING: LLE Configuration discovered! Note that LLE has been deprecated. You should upgrade to SSL to secure network links.
150108.hcmsdevap02!JSH.31457292.1.-2: WARNING: LLE Configuration discovered! Note that LLE has been deprecated. You should upgrade to SSL to secure network links.
150747.hcmsdevap02!JSH.10289212.1.-2: WARNING: LLE Configuration discovered! Note that LLE has been deprecated. You should upgrade to SSL to secure network links.
151255.hcmsdevap02!JSH.31457292.1.-2: WARNING: LLE Configuration discovered! Note that LLE has been deprecated. You should upgrade to SSL to secure network links.
151715.hcmsdevap02!BBL.31326216.1.0: LIBTUX_CAT:541: WARN: Server APPSRV/1 terminated



STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Sign on to PeopleSoft as an Administrative User (Example: User=PS)
2. Navigate to Enterprise Learning > Learner Tasks > Manage Rosters
3. On the Search page, search for a Roster
4. When the search results are returned, select a Roster and click on the Roster push button
5. User is kicked out of the PeopleSoft Application to the Sign-off page

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot manage rosters.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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