EAM: Requester Comments Are Disabled For A Few Seconds When Partial Days Are Selected
(Doc ID 2467285.1)
Last updated on NOVEMBER 23, 2019
Applies to:
PeopleSoft Enterprise HCM Absence Management - Version 9.2 and laterInformation in this document applies to any platform.
Symptoms
On : 9.2 version, Self Service
ACTUAL BEHAVIOR
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When requesting an absence, if you change the partial days setup from None to any other value, you`ll notice that the comments box will be frozen, if you`re using Internet Explorer, for approximately 5 seconds.
EXPECTED BEHAVIOR
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No freeze should be encountered.
STEPS
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The issue can be reproduced at will with the following steps:
Step 1. Login with user/pass as <EMPLID>/<EMPLPASS>
Step 2. Go to “Employee Self Service” > Time > Request Absence. Select vacation or any other abs name
Step 3. At this moment, comments are enabled.
Step 4. At this moment, “Comments” box is enabled. Click on “Partial Days” and select an option different than “None” and push “Done”
Step 5. Indeed the comment box is frozen for ~ 5 seconds in internet explorer
BUSINESS IMPACT
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The issue has the following business impact:
Due to this issue, users using Internet Explorer will have to wait 5 seconds if they change the Partial Days option
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |