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GP UK: Cannot Stop A Court Order For A Backdated Leaver That Has Been Rehired (Doc ID 2467450.1)

Last updated on NOVEMBER 23, 2019

Applies to:

PeopleSoft Enterprise HCM Global Payroll UK - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

On : 9.2 version, Legislative

ACTUAL BEHAVIOR
---------------
We added a court order for them in January but then they were made a backdated leaver for December.
When trying to update the court order screen for a backdated leaver for December, you`ll be greeted with an error message ‘Employee is inactive on this employee record’.

EXPECTED BEHAVIOR
-----------------------
Error message should not be received.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Add court order – DEO
2. Calculate & finalize 2018W10
3. Identify & calculate 2018W11
4. Terminate employee on 25.05.2018
5. Hire + reason REHIRE for 04.06.2018
6. Recalculate payroll
7. Go to assign court orders GBR and change status from active to inactive of CO
 

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot stop a court order for a backdated leaver that has been rehired.

Cause

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In this Document
Symptoms
Cause
Solution
References


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