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ELM 9.2: If Notification Template LM_SCHEDULE_ENRLMT_NOTIF Set to Inactive, Notifications are Still Triggered to Learners that have Planned Status for the Course (Doc ID 2467488.1)

Last updated on MAY 31, 2019

Applies to:

PeopleSoft Enterprise ELM Enterprise Learning Management - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

If Notification Template LM_SCHEDULE_ENRLMT_NOTIF set to inactive, Notifications are still triggered to Learners that have Planned Status for the Course

Additional information: Planned status occurs when a class is not available for a course, once a class becomes available, the learners get an automatic email notifying them they can enroll.

 

Steps to Replicate Issue: 

  1.  Log in as an Administrator
  2.  Navigate to Main Menu >Peopletools >Notifications > Generic Notifications >{search/select} Notification Template LM_SCHEDULE_ENRLMT_NOTI
  3.  Inactivate the notification
  4.  Create Classes for the Course that Learners have as Planned status
  5.  Then, navigate to Main Menu > Enterprise Learning >Notifications > Enrollment Notifications > run process LM_NOTIFY,  notice Learners received notifications from Notification Template LM_SCHEDULE_ENRLMT_NOTIF.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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