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Getting '404 - File or directory not found' Error Upon Clicking An External Link If It's Configured In Fluid Workcenter To Open In A New Window (Doc ID 2468006.1)

Last updated on APRIL 16, 2021

Applies to:

PeopleSoft Enterprise FIN General Ledger - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

Issue:
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When an external link is configured in workcenter to open in a new window, the URL is appended by "&ICAJAXTrf=true " & causes 404 error upon click on the link from fluid workcenter


Steps to Replicate:
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1. In PIA navigate to Enterprise Components > WorkCenter/Dashboards > Configure Pagelets. Open any workcenter.
2. Go to Links tab - 'Other Links' Link group & add a link to an external URL with option selected to Open in New Window
3. Save and Activate Links Settings
4. Go to WorkCenter & click on the the new link to access external URL from workcenter


Error:
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404 - File or directory not found

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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