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2018 - 1098T Box 4 is not populated for any students. (Doc ID 2468149.1)

Last updated on FEBRUARY 05, 2019

Applies to:

PeopleSoft Enterprise CS Student Financials - Version 9 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

On Campus Solutions 9.0 or Campus Solutions 9.2, there is an issue with the 1098-T data when transitioning from billed to payment method.

ACTUAL BEHAVIOR
---------------
SF_1098_ITEM shows several line items in box 4 (prior year adjustments)
but SF_1098_DTL has nothing in the box and when the form prints box 4 is blank
We know there were prior year adjustments.

EXPECTED BEHAVIOR
-----------------------
Expect box 4 to be populated with the box 4 amounts in SF_1098_DTL

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Report Charges in box 2 in 2016 or prior 1098-T
2. charge your reporting method to report payments in 2017 and report in box 1 in 2017
3 Run your 1098-t for 2018 reporting payments again and notice that nothing is populated in box for for anyone this year.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot issue incorrect 1098t forms because there is a fine from the IRS

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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