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EGL9.2: Performance Issues Related To Document Upload Using Forms (Doc ID 2468515.1)

Last updated on DECEMBER 04, 2018

Applies to:

PeopleSoft Enterprise FIN General Ledger - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

Issue:
--------
System takes too long to upload Forms and Approvals Builder attachments, and it times out sometimes. The time required is increasing along with the number of attachments in the database.


Steps to Replicate:
---------------------
The issue can be reproduced at will with the following steps:
1. Login into PIA
2. Navigate to Enterprise Components > Form > Form designer.
3. Create a new form using form builder.
4. Try to add the attachment.

 

ACTUAL BEHAVIOR
----------------------
System takes too long to upload Forms and Approvals Builder attachments, and it times out sometimes. The time required is increasing along with the number of attachments in the database.

EXPECTED BEHAVIOR
-----------------------
Expect attachments to upload to database quickly.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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