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Textbook Summary Link Causing Performance Issues Under Load (Doc ID 2468591.1)

Last updated on JANUARY 21, 2020

Applies to:

PeopleSoft Enterprise CS Student Records - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

On Student Records Self Service

ACTUAL BEHAVIOR
---------------
Performance issues with the Textbook Summary Link under heavy load causing locking issues preventing student enrollment.

EXPECTED BEHAVIOR
-----------------------
Expect 7000+ students using textbook summary to have no performance issues.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Student enrollment open to a large population.
2. Users click on the View Textbook Summary from the Student Center Student Schedule.
3. Performance issues noted causing locking and enrollment issues.


Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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