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EAR 9.2: When Using Receivable Excel Item Upload With Excel 2016 Getting Error, "User-Defined type not defined" (Doc ID 2469230.1)

Last updated on NOVEMBER 05, 2018

Applies to:

PeopleSoft Enterprise FIN Receivables - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

On : 9.2 version, Interfaces
Windows 10 , MS Excel 2016.

When attempting to use excel item upload the following error occurs.
Excel 2013 was working fine.

ERROR
-----------------------
User-Defined type not defined.


STEPS
-----------------------
The issue can be reproduced with the following steps:
1. Use Excel 2016 for item excel upload.


BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot use item excel upload using Excel 2016.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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