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EEX 9.2:Credit Card Selection Hyperlink Is Invisible After Changing The Expense Type (Doc ID 2470522.1)

Last updated on APRIL 04, 2019

Applies to:

PeopleSoft Enterprise FIN Expenses - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

Credit Card Selection hyperlink is invisible after changing the expense type

Steps:
The issue can be reproduced at will with the following steps:
1. Make sure the employee have multiple active cards for the same credit card vendor
2. Create an Expense Report
3. Enter an Expense Line with Payment type of same credit card vendor
4. Change the Expense Type on the line and tab out
5. Try to change the Expense Type with the previous value
6. Save the Expense Report

Actual Result:
After Steps 4/5 -- Credit Card Selection Hyperlink is disabled. Need to choose credit card for claiming the expense.
After Steps 6 -- Expense Report save successfully but it is showing below error/warning message and Credit Card Selection hyperlink is still not enabled.
  Credit Card Selection -- Multiple credit cards were found; click link below to choose correct card.

Expected Result:
Credit Card Selection hyperlink should not be disabled if payment type is not changed

Cause

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In this Document
Symptoms
Cause
Solution
References


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