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E-PORTAL: Login and Navigation in Interaction Hub too slow. (Doc ID 2470869.1)

Last updated on FEBRUARY 01, 2019

Applies to:

PeopleSoft Enterprise PRTL Interaction Hub - Version 9.1 and later
Information in this document applies to any platform.

Symptoms




ERROR
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Error for User: ABC Error Message: Unable to get document: Requested URL: https://xxx/psc/CS/EMPLOYEE/SAPROD90/s/WEBLIB_PTPP.ISCRIPT1.FieldFormula.IScript_SSOTester?cmd=smartnav in PIA servlets logs




STEPS
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The issue can be reproduced at will with the following steps:
1.Just try to login to PIH
2.Observe that it takes several minutes to login or some times fails.



Cause

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In this Document
Symptoms
Cause
Solution
References


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