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GPCORE: Payee Messages Show Wrong Calculation Status (Doc ID 2471505.1)

Last updated on NOVEMBER 23, 2019

Applies to:

PeopleSoft Enterprise HCM Global Payroll Thailand - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

STATEMENT:
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Payee messages show wrong calculation status when payee have more than 1 segment in calendar group.

1.Payee have 2 payroll segments in calendar group, calculation status of the first segment is successful but the second one is error.
2.In Payee Status Page show "Calculation Successful" for the first segment and show "Calculation Error" for the second one.
3.At Payee Messages Page show "Calculation Successful" with Error Message from the error segment for payee.
4.Check calculation status from record : PS_GP_PYE_SEG_STAT, field : PYE_CALC_STAT from the first segment is '50' and the second one is '03'

Expected Result: At Payee Messages Page should be shown "Calculation Error" with Error Message from the error segment for payee.

ERROR:
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No data found for EmplID: XXXX Empl Rcd: 0 in the PERS DATA table As of: 2018-02-20

STEPS TO REPLICATE:
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The issue can be reproduced at with the following steps:
1.Payee have 2 payroll segments in calendar group, calculation status of the first segment is successful but the second one is error.
2.Main Menu > Global Payroll and Absence Mgmt > Absence and Payroll Processing > Review Absence/Payroll Info > Payee Status
3.In Payee Status Page show "Calculation Successful" for the first segment and show "Calculation Error" for the second one.
4.Main Menu > Global Payroll and Absence Mgmt > Absence and Payroll Processing > Review Absence/Payroll Info > Payee Messages
5.At Payee Message Page show "Calculation Successful" with Error Message from the error segment for payee.
6.Check calculation status from record : PS_GP_PYE_SEG_STAT, field : PYE_CALC_STAT from the first segment is '50' and the second one is '03'

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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