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CPF Line Report is Not Summing up CPF Contribution When There Are Multiple Cycles or Retro Calendars in One Month (Doc ID 2471601.1)

Last updated on FEBRUARY 05, 2019

Applies to:

PeopleSoft Enterprise HCM Global Payroll Singapore - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

On : 9.2 version, Central Provident Fund

ACTUAL BEHAVIOR
---------------
CPF contribution are not summed up correctly when there are multiple cycles or retro calendars in one month.


EXPECTED BEHAVIOR
-----------------------
CPF contributions should be summed up

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Process September, October regular payroll for a payee
2. Provide Additional wages to both the above regular runs
3. Process offcycle
4. Run the Create CPF Reporting data SGP Process, observe the data for the above payee, CPF amount is not summed up.

Cause

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In this Document
Symptoms
Cause
Solution
References


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