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GP: Segment Numbers Incorrect In Case Of Rehire Run After Off Cycle Term (Doc ID 2471700.1)

Last updated on MARCH 09, 2020

Applies to:

PeopleSoft Enterprise HCM Global Payroll Spain - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
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An employee terminated is calculated off cycle and then is rehired in the same month and calculated monthly payroll.
For the monthly payroll 2 segments have been generated with the same segment number(1),and that's incorrect.

The segment numbers have been wrongly calculated therefore it's not possible to print the Payroll Receipt.


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Terminate an employee, for example, in January 2018.
2. Calculate a payroll out of cycle only for the termination of this employee.
3. Re-hire the employee in the same month of January 2018
4. calculate the monthly payroll for January (defined to process Retros).
5. Generate payslip

 

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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