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Text Catalog Updates Are Not Rendered As HTML On PeopleSoft Application Pages Such As Candidate Gateway Attachment Step (Doc ID 2472398.1)

Last updated on JUNE 24, 2020

Applies to:

PeopleSoft Enterprise HCM Candidate Gateway - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

On : 9.2 version, Other Issue with Candidate Gateway
HCM 9.2


ACTUAL BEHAVIOR

Text Catalog Updates Are Not Rendered As HTML Format on Candidate Gateway Attachment Step

Updates on the Maintain Text Catalog page to the HRAM_FLATT_PT01 text catalog value are not properly rendered to applicants using Candidate Gateway.
Issues in rendering include:
-varying lengths of text displaying on different devices
-HTML formatting being visible as tags instead of rendering as formatted text
-Text within HTML tags not displaying
 

EXPECTED BEHAVIOR

Expect limitation of characters in the Text catalog such that rendering is same on all devices.
Expect HTML tags not to be shown but only the format reslt
Expect visibility of text within HTML tags

STEPS

1. Login as PS with PeopleSoft Admin Role
2  Go to Maintain Text Catalog page for HRAM_FLATT_PT01
3. Set Up HCM > Common Definitions > Text Catalog and Notepad > Maintain Text Catalog
Text ID: HRAM_FLATT_PT01
Update the HRAM_FLATT_PT01 value
Update the value to ADD text with HTML formatting
Field now reads:
You have not added any attachments. Test <b>test</b> more text
Click Refresh HTML View
View appears as expected with 'test' in BOLD Test <b>test</b> more text
4.  Connect to Careers page as Applicant
Apply to JO ####
Click through until the attachment page appears
5.  Go to Candidate Gateway as either internal or external applicant.
Initiate application to
job opening and navigate to Attachments step.
HTML formatting not displayed.  All text including between HTML tags is displayed


Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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