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E-CA: While Applying Tools Patch 8.56.09, There is No Change Package to be Selected Under 'Select People Tools Patch to Apply' Page (Doc ID 2472854.1)

Last updated on JULY 21, 2020

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.56 and later
Information in this document applies to any platform.

Symptoms

On : 8.56 version, Upgrade

ACTUAL BEHAVIOR
---------------
Issues while Applying Tools patch 8.56.09 through Change Assistant

While applying Tools patch 8.56.09, there is no Change Package to be selected under 'Select People Tools patch to apply' page, Under select package

EXPECTED BEHAVIOR
-----------------------

The Change Package should be available to be selected under  'Select People Tools patch to apply' Page.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Applying Tools patch 8.56.09
2. Try to the Change Package under 'Select People Tools patch to apply' page, Under select package


BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot apply the PeopleTools patch 8.56.09

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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