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ELM 9.2: Process Asynchronous Data Fails with Error Message Page Data Inconsistent with Database (Doc ID 2473416.1)

Last updated on OCTOBER 20, 2019

Applies to:

PeopleSoft Enterprise ELM Enterprise Learning Management - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

Process Asynchronous Data fails with error message.
 


ERROR

Page Data inconsistent with Database. 


Steps to Replicate Issue: 

1. Learner enrolled in Parent Program and the nested Program
2. Ensure HR and ELM integration set up for Service Operation Workforce_Sync
3. Terminate Learner in HR and WORKFORCE_SYNC message triggered and receives done status in ELM.
4. Log in as the Administrator and run the Process Asynchronous Data and status is No Success

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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