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ETL9.2: Fluid TL_PAYABLE_TIME Approvals Spin When Supervisor Clicks On Transaction To Approve. (Doc ID 2473910.1)

Last updated on OCTOBER 04, 2023

Applies to:

PeopleSoft Enterprise HCM Time and Labor - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

When Approver selects a Payable time transaction from the Approvals Tile, it's spinning and getting logged off after some time.

The below sql in the trace shows the problem

PSAPPSRV.22738 (332)   1-1589   09.51.27    0.002240 Cur#1.22738.HRTST RC=0 
Dur=0.000066 COM Stmt=SELECT 
FILL.TRANSACTIONID,FILL.EOAWDEFN_ID,FILL.EMPLID,FILL.EMPL_RCD,TO_CHAR(FILL.DUR 
,'YYYY-MM-DD'),FILL.SEQ_NBR,FILL.DESCR20,FILL.TRC,FILL.DESCR40,FILL.CURRENCY_C 
D,FILL.EST_GROSS,FILL.DESCR10,FILL.TASKGROUP FROM PS_TL_PAY_VW_FL FILL 

Steps to replicate:

Click the Fluid Approvals tile to load in the approvals.

Cause

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In this Document
Symptoms
Cause
Solution
References


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