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E-PUM: Unable To Install PUM 29 Puppet (err): Oracle Listener Starting Failed (Doc ID 2474699.1)

Last updated on MARCH 11, 2021

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.56 and later
Information in this document applies to any platform.

Symptoms

On : 8.56 version, PeopleSoft Update Manager

Unable to install FSCM PUM image 29 on the VM


ERROR
-----------------------

2018-10-03 15:01:44 -0400 Puppet (err): Oracle listener starting failed: Oracle listener starting failed: Execution of 'E:/PUM29/db/oracle-server/12.1.0.2/bin/lsnrctl start psft_listener' returned 1: LSNRCTL for 64-bit Windows: Version 12.1.0.2.0 - Production on 03-OCT-2018 15:01:43

Message 1070 not found; No message file for product=NETWORK, facility=TNSTNS-12557: Message 12557 not found; No message file for product=NETWORK, facility=TNS
TNS-12560: Message 12560 not found; No message file for product=NETWORK, facility=TNS
 TNS-00527: Message 527 not found; No message file for product=NETWORK, facility=TNS

2018-10-03T15:02:00Eastern Daylight Time psft_environment.py DEBUG : Puppet apply of
[pt_profile::pt_oracleserver] failed
2018-10-03T15:02:00Eastern Daylight Time psftutils.py DEBUG : Script execution ended at
[2018-10-03:15:02:00]
2018-10-03T15:02:00Eastern Daylight Time psftutils.py DEBUG : Script execution status
[Failed], time taken [00:32:57]


Starting the Default Initialization of PeopleSoft Environment:

Deploying Application Components: [OK]
Deploying PeopleTools Components: [OK]
Deploying Oracle Database Server: [FAILED]


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. install pum 29 without customizations
2. observe error
Deploying Oracle Database Server: [FAILED]


Cause

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In this Document
Symptoms
Cause
Solution
References


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