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ELM 9.2: Why From Maintain Classes Page, When the Reserved Seats Updated to Zero, the Learners with Waitlisted Status for the Class are Not Automatically Enrolled? (Doc ID 2475030.1)

Last updated on DECEMBER 03, 2018

Applies to:

PeopleSoft Enterprise ELM Enterprise Learning Management - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

Why From Maintain Classes Page, when the Reserved Seats updated to zero (0), the Learners with Waitlisted Status for the Class are Not Automatically Enrolled?

Steps to Replicate Scenario: 

1. Log in as an Administrator and navigate to Main Menu > Enterprise Learning > Catalog > Maintain Classes, select a Class with Reserved Seats field populated.
2 Navigate to Main Menu > Enterprise Learning > Learner Tasks >Administer Class Roster, search/select the Class, identify if any waitlisted Learners for the Class.
3. If yes, from Maintain Classes page, update the Reserve seats to 0 for the Class and save.
4. Then, navigate back to Administer Class Roster for the Class and notice that Learners are still in waitlisted status and not automatically enrolled.

 

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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