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External Recruiting Applicants Receiving "First Operand Of . Is NULL" Error - Unable To Upload Resume (Doc ID 2475160.1)

Last updated on DECEMBER 18, 2019

Applies to:

PeopleSoft Enterprise HCM Candidate Gateway - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

On : 9.2 version, Other Issue with Candidate Gateway

External Recruiting Applicants receiving "First operand of . is NULL" error - Unable to upload resum

We have sporadic issues with potential hires going to our external recruiting site and receiving errors when they attempt to upload a resume.

Looking at APPSRV.log, the error messages are incredibly generic and don't give anything to go off of.



ERROR

PSAPPSRV.2788 (1738) [2018-09-08T14:36:21.018 PSEXTAPP@127.0.0.1 (IE 11.0; WIN7) ICPanel] XAeVfqK+ZAnxbg 1340806446638312449 PSEXTAPP (0) First operand of . is NULL, so cannot access member setInternalTransferParams. (180,236) HRS_APP_SCHJOB.GBL.PostBuild PCPC:171 Statement:3
PSAPPSRV.2788 (1738) [2018-09-08T14:36:21.033 PSEXTAPP@127.0.0.1 (IE 11.0; WIN7) ICPanel] XAeVfqK+ZAnxbg 1340806446638312449 PSEXTAPP (0) An error has occurred which prevents this transaction continuing




STEPS

The issue can be reproduced at will with the following steps:
1. external applicant accesses the Ext CG
2. sporadically, the user receives an error when trying to upload a resume



Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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