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E-VBOX: PUM Server Crashing (Doc ID 2475331.1)

Last updated on OCTOBER 29, 2019

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.53 and later
Information in this document applies to any platform.

Symptoms

On : 8.56 version, PeopleSoft Update Manager and VirtualBox

ACTUAL BEHAVIOR
---------------
After PUM deployment on VirtualBox, All seems to be working fine.
But All of a sudden PUM server started crashing once in a while and we found VM BOX is causing this issue.

EXPECTED BEHAVIOR
-----------------------
All seems to be working fine but should not loose connection to VirtualBox.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Deploy PUM image on VirtualBox 5.2.18 running on Windows 2016
2. Everything work fine then suddenly loose connection

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users need to understand what is the cause of the issue

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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