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EAR 9.2: Missing PS_AR_CC_TRAN_HDR Records From AR_REV_EST after Unpost of Item (Doc ID 2476938.1)

Last updated on MARCH 09, 2020

Applies to:

PeopleSoft Enterprise FIN Receivables - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.


On : 9.2 Image #21
AR Update - Posting

Receivables Revenue Estimate process (AR_REV_EST) inserted rows into PS_AR_CC_TRAN_TBL but not into PS_AR_CC_TRAN_HDR.  PS_ITEM_ACTIVITY.ARRE_STATUS was also update to 'P' (Processed).
Navigating to Accounts Receivable > Customer Accounts > Item Information > View/Update Item Details on the "Item Accounting Entries" tab, clicking the "Revenue Estimate" link results in an error.


No matching buffer found for level. (15,26)
When retrieving data for a page, a data value was retrieved for which there was no matching data value at a higher level scroll entry. (For example, at scroll level 2, a value of ABC was read in and scroll level 1 contained this higher level field but did not have a row with a key value of ABC.) This usually occurs because of an error in a database record or view; or because of improper deletion of values in a database. Correct the page definition or contact your system administrator.

The issue can be reproduced at will:
1. Create 2 items, one with invalid budget check chartfield
2. Run AR Update (one item will post)
3. Run Journal Generate
4. Unpost the Item Group
5. Open Revenue Estimate link returns error





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