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ePerformance Document Does Not Advance To Next Step In The WorkCenter (Doc ID 2476979.1)

Last updated on NOVEMBER 26, 2019

Applies to:

PeopleSoft Enterprise HCM ePerformance - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

On : 9.2 version, Other Issue with ePerformance

ACTUAL BEHAVIOR

General problem: whatever step you are on, the button in the right-hand side is not replaced after the action has been taken, in order to allow user to go to the next step.

Example:
As a manager, update and share, override the acknowledgement in upper right corner. Left hand side updates, the Save and Override Acknowledgement buttons do not go away and be replaced by the next step
Refreshing the page does bring back the correct buttons to advance to the next step.


STEPS

The issue can be reproduced at will with the following steps:
1. with the PCModal property as enabled
2. open ePerformance document
3. make a change and use the Submit button to send the change.
4. observe the button in the right-hand side is not replaced after the action has been taken, in order to allow user to go to the next step.

BUSINESS IMPACT

The issue has the following business impact:
Due to this issue, users cannot effectively use the ePerformance document.

Cause

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In this Document
Symptoms
Cause
Solution
References


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