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DIrect Reports Information is shown incorrectly on the My Team Page. (Doc ID 2477242.1)

Last updated on SEPTEMBER 26, 2019

Applies to:

PeopleSoft Enterprise HCM Human Resources - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

On : 9.2 version, Job / Personal Information

ACTUAL BEHAVIOR
---------------
Direct Report’s information (who themselves are Manager) is incorrectly displayed when their Manager or above in hierarchy drills down to that Manager team's info.

EXPECTED BEHAVIOR
-----------------------
The Direct Report's information should be correct.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Login as Manager
2. Navigate to Manager Self Service Fluid Homepage >> My Team
3. Make note of the Department info of direct reports who themselves are managers.
4. Now login as Managers Manager
5. Navigate to Manager Self Service Fluid Homepage >> My Team
6. Drill down to the Manager team.
7. The department info is incorrect for the above noted direct reports.


Cause

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In this Document
Symptoms
Cause
Solution
References


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