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After Opening Compensation Analytics Modal Window, Other Links On Page Try To Open A Modal Window (Doc ID 2477544.1)

Last updated on JULY 22, 2020

Applies to:

PeopleSoft Enterprise HCM Human Resources - Version 9.2 to 9.2 [Release 9]
PeopleSoft Enterprise PT PeopleTools - Version 8.55 to 8.56 [Release 8.4]
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
---------------
Allocate compensation page becoming unresponsive when a modal window/analytics page is opened and closed

EXPECTED BEHAVIOR
-----------------------
Allocate compensation page should not open within a popup window and should continue to respond to user input

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Navigate to Main Menu > Manager Self service > Compensation and Stock > Allocate Compensation
2. Select a Cycle (In demo, "2013 Cycle" or most recent "2007 MERIT CYCLE" was used)
3. Select any Compensation Analytics Pivot which opens in a Modal Window
4. Close Analytics modal window
5. Click any link on Allocate Compensation page
6. Allocate Compensation also opens up in a modal window
7. Close new Allocate Compensation modal window
8. The main page now becomes unresponsive and cannot be used

Changes

Issue replicated in demo PI23 with PeopleTools 8.55.12

Also replicated in non-demo HCM 9.2 PUM 23 PT 8.55.13 version

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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