My Oracle Support Banner

eBenefits: When The Calculation Rule Table, Age As Of Date Is Set To "Initial Coverage Date", There Are No Rates Showing On The eBenefits Enrollment Page For Plans Specified At The Employee Level (Doc ID 2477580.1)

Last updated on MARCH 02, 2020

Applies to:

PeopleSoft Enterprise HCM eBenefits - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

On eBenefits, When the Calculation Rule Table, Age as of Date is set to "Initial Coverage Date", no rate shows on the eBenefits enrollment page for Life plans that are specified at the employee level.

If check date is used, it shows up properly. 

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Prepare an OE event for an employee
2. Log in as employee and select Supplemental Life
3. Select the plan that coverage is specified at the employee record

No per pay period costs are displayed.

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.