eBenefits: When The Calculation Rule Table, Age As Of Date Is Set To "Initial Coverage Date", There Are No Rates Showing On The eBenefits Enrollment Page For Plans Specified At The Employee Level
(Doc ID 2477580.1)
Last updated on MARCH 02, 2020
Applies to:
PeopleSoft Enterprise HCM eBenefits - Version 9.2 to 9.2 [Release 9]Information in this document applies to any platform.
Symptoms
On eBenefits, When the Calculation Rule Table, Age as of Date is set to "Initial Coverage Date", no rate shows on the eBenefits enrollment page for Life plans that are specified at the employee level.
If check date is used, it shows up properly.
STEPS
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The issue can be reproduced at will with the following steps:
1. Prepare an OE event for an employee
2. Log in as employee and select Supplemental Life
3. Select the plan that coverage is specified at the employee record
No per pay period costs are displayed.
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |