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EEX9.2: Performance Issue When Approving Expense Reports (Doc ID 2477871.1)

Last updated on FEBRUARY 04, 2019

Applies to:

PeopleSoft Enterprise FIN Expenses - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

Performance issue when approving the Expense Reports. This happens when the approver / auditor have thousand of Expense Reports to approve.

Steps:
-------------
1) Go to Main Menu > Travel and Expense > Approve Transactions > Approve Transactions.
2) Search for Pending Criteria using Criteria as Transaction ID contains and hit Search button.
3) Open an Expense Report for approval.
4) Approve the Expense Report.

Expected result:
---------------------
System should not take time in executing the step as listed above.

Actual result:
--------------------
Performance degradation is observed at each of the step.  There are around 1000 Expense Reports to approve.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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